Repairs




We pride ourselves in supporting every product we sell into our market. We repair the complete range of Pentax endoscopes, Processors and electro-medical equipment for our market in Republic of Ireland and Northern Ireland.


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Field service engineers




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Along with our in house repair facility we have a national network of field service engineers; we can assure our customers that when installed if equipment needs urgent attention, we can be on-site within a matter of hours.

The efficiency of this service allows equipment to be repaired and returned to use in the shortest possible time, with minimal inconvenience to users.


The complete service solution



We are committed to providing a complete service solution and are constantly looking at ways to improve our quality of service by better responding to your individual needs.

Our team of Technical Support engineers is on hand to answer technical questions from clinical and biomedical staff covering all your Sword Medical Equipment.


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A solution that supports your needs


Cost-effective repairs compared with traditional field services

Online repair tracking access with live status monitoring

Accessibility and communication with our repair center staff through our online platform and direct contact with our management team

Continuous service delivery improvement through quality management tools



Technical Services

Sword Medical is constantly looking at ways to improve our quality of service Learn more





Training & Education

Our proven educational programmes provide first-class product training Learn more